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due diligence
Consumer Protection Act: Due Diligence – It’s Time
Published: 10 May 2011

Many organisations are currently reviewing their business models, customer contracts and customer relationship management procedures against the requirements of the recently enacted Consumer Protection Act (CPA). Below is a list of a few recommended action items for companies conducting such due diligence exercises:
1. Applying the definition of goods and services to the companies goods [...]

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