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Consumer Protection Act - Prohibited Contracts and Terms
Published: 29 January 2011

The Consumer Protection Act aims to protect the rights of Consumers by ensuring that the environment in which they operate is fair, accessible and sustainable. It also endeavours to encourage responsible Consumer behaviour. The Act sets out certain fundamental consumer rights, as well as highlights how to protect those rights. An essential practical characteristic to [...]

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Consumer Protection Act - Automatic Renewal of Contracts
Published: 7 January 2011

The automatic-renewal clause within contracts in South Africa is fairly commonplace. This clause is often included in fixed-term contracts and refers to the instant renewal of one’s contract upon reaching its expiry date. This will occur unless proper cancellation is effected by the Consumer prior to expiry. This type of renewal has recently made headlines [...]

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